We are aware of a recurring issue affecting our telephone lines. This has been reported to the relevant providers and we have been assured of an imminent fix.

Should you be unable to reach us by telephone and require immediate medical assistance, please call 111 or dial 999 in an emergency. For all other, less urgent medical or administrative needs, please submit an eConsult online.

We apologise for any inconvenience caused.

EASTER BANK HOLIDAY CLOSURE

Friday 29^th March 2024 – Monday 1^st April 2024 - CLOSED

Tuesday 2^nd April 2024– Normal opening hours 8am – 6:30pm

If you require medical assistance please contact 111

If you have a medical emergency please dial 999

Staff Training Shutdown Events 2024 

Wednesday 7^th February 2024

Wednesday 24^th April 2024

Wednesday 10^th July 2024

Wednesday 18^th September 2024

Thursday 21^st November 2024

Please note on the staff training days the practice will be closed from 12:30 to 18:30 

Emergency cover will be provided by the SNEEICB Out of Hours Service provider.

The following services will be provided:

• A telephone triage service for all patients
• Emergency on the day appointments at Drovers House, BSE and Clements Christmas Maltings, Haverhill
• Any clinically necessary home visits

Reception, admin, drivers and clinical staff at each of the bases below to cope with the patients requiring treatment:

PATIENT NOTICE – TEXT MESSAGING CONSENT

Is your mobile number up to date?

In order to communicate more effectively and efficiently with our patients  from Monday 5^th February 2024 all patients will be marked as consenting to receive text messages from the practice

If you wish to Opt-Out please speak to the reception team who will update your medical records and dissent you from being contacted via SMS messages

Shingles Programme Update - Please read

Shingles Programme Changes from 1st September 2023

As some of you may be aware there has been changes to the shingles programme which were implemented from 1st September 2023. This programme will call up different age cohorts every September for the next 10 years.

Following new guidance the practice will be taking the following steps:

-Shingles vaccines are a two dose schedule which requires patients to have two appointments
-The practice will contact patients who are aged 50 and above who are 'severely immunosuppressed' following the latest immunisation guidance
-The practice will contact patients who have their 65th and 70th Birthdays on or after 1st September 2023
-Those aged 70-79 before 1st September 2023 continue to be eligible for the shingles vaccination

Patients who are severely immunosuppressed will require a second appointment at least 8 weeks after the first dose was given. For everyone else, a second appointment at least 6 months after the first dose is required.